Privacy Policy – Wayana Booking

Last updated: April 4, 2026

This Privacy Policy applies specifically to the Wayana Booking mobile application.

Wayana Seloution Ltd (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy.

Wayana Booking is a Software-as-a-Service (SaaS) platform designed for appointment-based businesses across multiple industries, including healthcare, beauty, wellness, and professional services.

1. Company Information

Company: Wayana Seloution Ltd
Company Registration Number: 17100144
Registered In: United Kingdom
Business Activity: Software Development & IT Consultancy
Contact Email: info@wayana-seloution.com

2. Information We Collect

We collect and process different types of data depending on how you use the application.

  • Full name
  • Email address
  • Phone number
  • Appointment data (date, time, notes, history)
  • Service provider, staff member, or business name
  • Reviews, ratings, and loyalty data
  • Location data (only when using location-based features)
  • Device data (FCM token, anonymized device ID, platform)

For guest bookings, we may collect only name and phone number.

CRM Notes: Service providers may add internal notes related to appointments or clients. These notes are only accessible to authorized business staff and are not visible to other users.

3. How We Use Your Information

  • Managing appointments and bookings
  • Sending reminders and notifications
  • Displaying nearby service providers
  • Improving user experience and system performance
  • Providing customer support

4. Permissions and Local Storage

The application may request the following permissions:

  • Internet access (required)
  • Location (used only while using the app to show nearby providers and never in the background)
  • Camera / Photo Library (for profile or business images)
  • Notifications (for appointment reminders)

We store limited data locally on your device (such as session tokens, language preferences, and selected business) to maintain functionality and improve user experience.

5. Notifications

We use push notifications to send appointment reminders and booking updates.

We do not send unsolicited marketing messages without your consent.

6. Third-Party Services

  • Supabase Inc. (USA) – backend infrastructure and database
  • Google Firebase (USA) – notifications and analytics
  • Google Maps Platform (USA) – location and map services
  • Stripe Inc. (USA/EU) – payment processing

7. Data Sharing

Wayana Seloution Ltd does not sell, rent, or trade personal data.

Data may only be shared with service providers necessary to operate the application.

8. International Data Transfers

Your data may be processed outside your country, including in the United States.

We apply appropriate safeguards such as Standard Contractual Clauses (SCCs).

9. Data Retention and Deletion

We retain data only as long as necessary for operational purposes.

Deleted accounts may be removed or anonymized, and historical data may be archived.

10. Audit Logs & Security

We may store limited system logs (audit logs) to maintain security, prevent misuse, and ensure system integrity.

We use secure technologies and encrypted storage to protect user data.

11. Your Rights

  • Access your data
  • Correct inaccurate data
  • Request deletion of your account
  • Request data export
  • Withdraw consent (notifications or location)

To exercise your rights, contact us at:

info@wayana-seloution.com

12. Children’s Privacy

This application is not intended for children under 13.

13. Changes to This Policy

We may update this Privacy Policy when necessary. Updates will be published on this page.

14. Contact Us

Email: info@wayana-seloution.com
Company: Wayana Seloution Ltd
Company Registration Number: 17100144
Location: United Kingdom